“There were serious deficiencies in almost every aspect of the management of terrorist offenders… Frontline prison staff were vulnerable to attack and were ill-equipped to counter hateful extremism on prison landings for fear of being accused of racism. Prison imams did not possess the tools, and sometimes the will, to combat Islamist ideology. The prison service’s intelligence-gathering system was hopelessly fractured and ineffectual.” — Ian Acheson, “London Bridge attack: I told ministers we were treating terrorist prisoners with jaw-dropping naivety. Did they listen?”, London Times, December 1, 2019.